APEX Editor's Blog

Gogo is one step closer to bringing Ku-band satellite-supported inflight Wi-Fi to Delta Air Lines and other customers after receiving a license from the Federal Communications Commission (FCC) to operate Ku-band terminals on domestic and international flights, the APEX editor’s blog can reveal. The Chicago-headquartered company, which has been gearing up to launch Ku-band connectivity [...]

There are plenty of tales lamenting the race to the bottom in amenities and service for passengers in the United States. But that is not the entire story. Indeed, there are some markets where competition amongst carriers is working to increase the options available to travellers. Not only are there more choices now in these [...]

Once American and US Airways combine to produce the “new American”, inflight product is set to take on an unprecedented eminence as a distinguishing competitive factor among the country’s big three carriers. Current US Airways CEO and future chief of the merged American Doug Parker stressed the new paradigm during the recent Phoenix Sky Harbor [...]

JFK airport in New York City used to be called Idlewild, but in anticipation of its revamped Terminal 4 opening later in May, Delta Air Lines is doing anything but idling about. A pop-up space is showcasing the expanded terminal and new passenger experience. Dubbed T4X, it is not just in Manhattan but key neighborhood [...]

When Intelsat suffered a Ku-band satellite launch failure on 1 February, the event was both surprising and disappointing to certain inflight connectivity stakeholders, which had been counting on using the additional Ku capacity to support their airline customers that fly North Atlantic routes, and in turn these carriers’ bandwidth-hungry passengers. The so-called ‘Intelsat 27′ satellite [...]

Despite being forced to revise its unit revenue expectations for the current quarter, Delta Air Lines remains on track to deliver its first profitable first quarter in 13 years, due in part to rationalising its capital spend to focus on investments that supply maximum return – with product investment rising to a new level of [...]

As Delta Air Lines gets closer and closer to opening its new terminal at John F. Kennedy International Airport in New York, we are learning more about the features and dining options that passengers can expect. Delta is spending over $1 billion on the new terminal, which will bring the airline into the 21st century [...]

Every once in a while a movement comes along that shakes up an industry and serves as a line in the sand between the staid, conventional thinking of the past and the radical new directions of the future. That movement is sweeping through the halls of airline marketing departments big and small right now; and [...]

Earning airline points at a hotel stay is not a new benefit; many hotels and airlines have partnerships allowing accrual of points. For elite members of Delta’s SkyMiles programme and Starwood Hotels’ Preferred Guest (SPG) programme, however, things are about to get much more interesting. The two companies today announced a new Crossover Rewards programme, [...]

JetBlue’s first flight from JFK to Fort Lauderdale 13 years ago made its debut during a drastically different era in the airline business before the likes of terrorist attacks, spiking oil prices and the SARS and H1N1 pandemics wiped out airline profitability for the better part of the last decade. The carrier whose brand was [...]