The US Federal Aviation Administration (FAA) has a colourful way of describing the Next Generation Air Transportation System (NextGen). “NextGen is the transformation of how airplanes traverse the sky,” says the agency, and represents “a new era of flight”. But creating a new era of flight, which entails transitioning from a decades old ground-based system [...]
Tag Archives: airport
New technology seeks to improve airport experience for persons with reduced mobility
May 8, 2013
People with reduced mobility (PRMs) are accustomed to filling out complicated forms to inform airlines of their needs in advance of flying so that they can be assisted through the airport and onto their aircraft. Many are put off travelling altogether because of the lack of consistency and communication between the airline and the airport, which sometimes [...]
New ‘Airport Butler’ provides concierge service throughout Vancouver International
March 12, 2013
Negotiating your way through an unfamiliar, huge and busy airport terminal can be a daunting prospect if you’re a child, a senior citizen, a large group of non-English speaking people or a celebrity. That’s where the Airport Butler comes in. A new concierge service available at Vancouver International Airport (YVR), Airport Butler provides real hands on customer [...]
Arinc lays out international growth ambitions
March 11, 2013
LONDON: US-based aerospace technology firm Arinc plans to focus on growing the international side of its business, where the company reports increasing demand for its airline communication solutions and airport passenger processing and screening systems. During a recent press briefing in London, Arinc International VP Dave Poltorak said the company’s international division grew by a [...]
Delta’s new Terminal 4 at JFK will be missing a key #PaxEx feature: iPads
March 8, 2013
As Delta Air Lines gets closer and closer to opening its new terminal at John F. Kennedy International Airport in New York, we are learning more about the features and dining options that passengers can expect. Delta is spending over $1 billion on the new terminal, which will bring the airline into the 21st century [...]
Significant challenges abound as industry works towards a global security scheme
March 5, 2013
NEW YORK: A move by the US Transportation Security Administration (TSA) to remove certain-sized knives and sporting goods from a long-ago instituted list of prohibited items in carry-on baggage is a small step in the right direction as the agency and the airline industry at large work towards improving nettlesome security screening processes. But a [...]
California’s Long Beach Airport waves hello to expansion while embracing local flair
February 19, 2013
Running a modern airport operation out of a terminal initially built roughly 70 years ago is an incredible challenge. For California’s Long Beach Airport Authority it was one that demanded a response. The airport is seeing growing passenger numbers – more than three million annually – as well as stiff competition from Los Angeles International [...]
Airports use professional art exhibits to enhance the passenger experience
February 7, 2013
When I’m at the airport one of my favourite pastimes to look at art. I find art to be calming and a great way to give an airport a sense of place and a touch of class. Two of the best airport museums, in my opinion, are found at San Francisco International and Miami International. [...]
London’s airport crisis raises a bigger question
July 19, 2012
Londoners are a hard-to-please lot. The city boasts five airports yet we insist it is in dire need of more capacity. Residents in the west take to the barricades whenever anyone tries to build a third runway at Heathrow, whereas BAA, Heathrow’s operator, is, unsurprisingly, all in favour of further runways at Heathrow, as is [...]
Fast-growing Vino Volo gives passengers something good to wine about
June 4, 2012
Want to enjoy a ‘wine flight’ before your flight? Then Vino Volo is the place to be. This restaurant/wine lounge/boutique wine shop, which invites air travellers to experience the magic of wine country in a comfortable post-security setting, is quickly growing in popularity. Washington Dulles International Airport was the setting for the first Vino Volo [...]













May 9, 2013
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