APEX Editor's Blog

DUBAI: How does one go about making the world’s largest airliner, the Airbus A380, look small? Park it at the new Concourse A at Dubai International Airport, which was designed to handle the giant aircraft and all the high-end passengers who will fly in its premium cabins. Earlier this year Emirates and Dubai International Airport [...]

People with reduced mobility (PRMs) are accustomed to filling out complicated forms to inform airlines of their needs in advance of flying so that they can be assisted through the airport and onto their aircraft. Many are put off travelling altogether because of the lack of consistency and communication between the airline and the airport, which sometimes [...]

Air travel in the 1950s and 1960s used to convey a sense of wonder and awe. It was glamourous and exciting. Hollywood stars would be photographed stepping out of an aircraft looking flawless despite having flown for hours across continents, over oceans. This era is often referred to as the “golden age” of flying. Today, many [...]

A company that pioneered the ‘sous vide’ cooking technique for food served on board aircraft is ready to expand its operations under a new partnership with gate gourmet parent gategroup. Traditionally meat for onboard meals is cooked and then sliced, but with the sous vide process, Cuisine Solutions cut and slowly cook each slice individually. [...]

BRUSSELS: Significant IT investment by airlines is mandatory to support passenger traffic growth across the world, the 2012 Airline IT Trends Survey has found. Co-sponsored by SITA and Airline Business magazine, the survey represents the view of over half of the world’s top carriers which, between them, carry 53% of the world’s air travellers. At [...]

The Medical Engineering Resource Unit (MERU), a UK registered charity, has been working closely with British Airways, Monarch, Virgin Atlantic and the UK Civil Aviation Authority to design the TravelChair for disabled child travellers to ensure that everyone’s needs are met. Graham Race, the TravelChair’s designer says, “Of the 400,000 disabled children under 16 in the UK, few have been able to [...]

Aviation geeks, otherwise known as “avgeeks”, are a special kind of air traveller. They are happiest when airborne even if the passenger experience on board isn’t stellar. They can rattle off the differences between a Boeing 737-300 and a -700 or give you a blow-by-blow account of the 1983 Gimli Glider event. They are bothered [...]

I’m on the ground at the Global Flight / Flightglobal / Airline Business Loyalty 2012 conference being held in Berlin, Germany. It has been fascinating over the last two days to hear from airlines, hotels, railway operators, loyalty consultants and service providers about the challenges being faced and the successes being had with regards airline [...]

via YouTube by AirlinePaxExperience Post Image © Michael Zapf (courtesy Hamburg Messe und Congress)

At the recent 2012 International CES in Las Vegas I had the pleasure to moderate an APEX panel discussion on “Consumer Electronics in the Air”. 2011 saw a proliferation of airlines running in-service trials and some starting to deploy consumer electronic tablet products onboard their aircraft. A number of industry commentators have made sweeping statements [...]