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Skymark’s all-premium A330 designed to feel like an urban café yet offer privacy

March 3, 2014

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Skymark seats

Skymark is bringing the passenger experience in Japan’s domestic market to new heights as the low cost carrier (LCC) on 28 February takes delivery of its first A330-300, which is configured in an all-premium economy cabin for initial use on trunk routes. Some may be quick to write off the plan given the past failures […]

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Air France will “closely” follow 777 premium cabin upgrade with A380 revamp

February 25, 2014

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Air France cabin upgrade

Air France will “closely” follow the recently unveiled revamp of its Boeing 777 business class product with upgrades to the premium cabins on its Airbus A380s. The carrier’s chief executive, Alexandre de Juniac, says that improving Air France’s premium offering is an “absolute necessity” to enable it to compete with the “very high standards” set […]

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Austrian Airlines see new product as anchor for over-due long-haul flight expansion

February 17, 2014

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Austrian Airlines 767 540x300

After a largely successful but contentious cost reduction programme brought profits back into sight at Austrian Airlines, the carrier is plotting over-due long-haul expansion and believes its new product gives it the platform to grow. “We missed an opportunity to connect Vienna with the rest of the world with more long-haul traffic,” Austrian Airlines CEO […]

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Air New Zealand segments fleet to match premium leisure travel changes

February 10, 2014

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ANZ spaceseat

Air New Zealand is configuring its 787-9 and retrofitted 777-200 with a simpler premium economy seat. There will also be a higher proportion of economy seats because the carrier expects to use those aircraft to Asian destinations where the premium leisure market is still developing. The carrier’s 777-300ERs, and future deliveries, will maintain the current […]

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European passenger rights revision moves a step closer

February 7, 2014

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crowded plane

The European Parliament has voted in favour of revising the rules on air passenger rights, a move it says will increase the likelihood of delayed or stranded passengers receiving compensation. Earlier this week, the Association of European Airlines (AEA) urged the Parliament to “take a realistic approach”, particularly when it came to delay compensation points, […]

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SmartTray to undergo final engineering design and FAA certification of X2 product line

January 30, 2014

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Seat-back tray innovators SmartTray have partnered with engineers Satterfield Aerospace to complete the product’s engineering design to comply with an FAA ruling. Satterfield Aerospace will complete the final engineering, design, FAA certification and manufacturing of the SmartTray X2 tray table. The FAA in October last year ruled that “airlines can safely expand passenger use of […]

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Air New Zealand partners with Singapore Airlines, plans passenger experience improvements despite winning top gongs

January 24, 2014

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Air New Zealand (ANZ) joined forces with Singapore Airlines (SIA), pending regulatory approvals, in a bid to boost its existing capacity between Singapore and New Zealand by up to 30% year round over time. The proposed alliance, it was announced last week, will mean ANZ passengers can access codeshare travel on the SIA network to […]

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New London airport promoters have until autumn to win over the judges

January 20, 2014

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Backers of a plan to build a new four-runway hub airport in the Thames Estuary will have until the early autumn to convince the UK government-appointed Airports Commission to add their vision to its shortlist of options for increasing airport capacity around London. After failing to make the cut the first time around and being […]

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Singapore Airlines joins Cathay Pacific in upgrading regional subsidiary airline product

January 10, 2014

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silkair ati 540x300

SINGAPORE: Singapore Airlines is following Cathay Pacific in upgrading its regional subsidiary’s product in order to create a more seamless passenger experience between long-haul and short-haul flying, unlike the case in some other regions, such as Europe. The upgrades bring needed sophistication to the regional units that fell behind their parent company’s benchmark-setting standards. With […]

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Will a clearer, passenger focussed boarding pass design really take off?

January 3, 2014

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boarding pass redesign 540x300

Passengers may soon be carrying easy to read boarding passes that will give them the information they need, positioned in the centre of the pass, in the correct order they need it, leaving them free of the stress of deciphering the jumble of information currently presented. Travellers would be able enjoy a stress-free amble around […]

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